Privacy Policy

Last updated: 28-08-2026

Mahendra Springtek respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your private information.

1. What Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping details.
• Account Information: Username, hashed password, and order history.
• Payment Data: Payment details are processed through secure third-party payment gateways. We do not store full card data.
• Technical and Usage Data: IP address, browser type, device identifiers, cookies, pages visited, and timestamps.
• Marketing and Communication Data: Preferences and newsletter opt-ins.

2. How We Use Your Information

• Processing and fulfilling orders.
• Managing your account and preferences.
• Communicating order updates, support messages, and marketing messages with your consent.
• Improving our website and services.
• Fraud detection, prevention, and security.
• Analytics and statistical research.

3. Legal Basis for Processing

Where applicable, we rely on consent, contractual necessity, legitimate interest, and legal obligation for tax, accounting, security, service improvement, and order fulfilment.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and enhance our site, remember preferences, and analyze site usage. You may disable cookies in your browser settings, but doing so may affect your website experience.

5. Data Sharing and Disclosure

We may share data with trusted logistics partners, payment gateways, email or SMS platforms, analytics providers, technology providers, regulatory bodies, or law enforcement when legally required.

6. International Transfers

Your data may be transferred outside your country through cloud or service providers. Where applicable, we use appropriate legal safeguards.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes listed above, including legal and regulatory requirements. After that, data is securely deleted or anonymized.

8. Data Security

We use technical and organizational measures such as secure servers, access controls, and encryption where applicable. No online system is completely secure, and absolute protection cannot be guaranteed.

9. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, objection to processing, withdrawal of consent, data portability, or lodge a complaint with a data protection authority.

10. Children's Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has provided personal data, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date. Significant changes may be communicated directly where applicable.

12. Contact Us

Mahendra Springtek
Office Address: SF No. 338/2, Perur Road, Vedapatti (Po), Coimbatore - 641007.
Phone: +91 99430 47307
Email: info@mahendraspringtek.com